Do Timely
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"Overall: great customer service and features that cover just about everything--give it a try. "
On the client side, being able to provide my clients with peace of mind via the built-in accountability features: report card including pictures, notes from sitter/walker, and GPS location.
On the sitter/walker side, I like the simple interface where they can access notes directly from the client and the business, they can see the daily list of places to be, keys they need and alarm codes.
On the business side, I enjoy the new messages feature, no monthly charge (great for slower months--they happen!), and the fantastic customer service.
Even though it is a start-up, they put every client first. They don't charge you more for better service, they just provide great service.
Switched From: Do Timely
Reasons for Switching to Scout: Customer service
"A dog walkers best friend"
I was having a hard time collecting payments before using Scout, and the report clients get are clean and easy to fill out. Even my older clients that are not tech savvy know how to use the app easily.
The customer service is simply amazing they are fast to respond to any and all questions or concerns. This software helps keep my clients happy and informed on how their pups did on the services they requested. Easy to use for both clients and employees for booking and to run payroll.
Switched From: Do Timely
Reasons for Switching to Scout: I felt Scout was more user friendly.